Platform Features:
• Auto response system settable with predefined and customizable messages;
• IVR System (Interactive Voice Response); •Voicemail settable with personalized response for every user;
•Answering service (voicemail) can be checked by phone or web with messages electronic storage;
•LCR management system (call rooting to the cheapest operator per time and type of call
•ARS management (Automatic Route Selection);
•Fax server software with automatic rooting to email box, printers, storage on disc or file server;
•Software to connect via internet to the internal telephone line;
•Hold calls and hold music managements;
•Audio “conference room” with i nternal and external phone numbers;
•Intercom;
•Visually impaired or blind software telephone operator;
•Call forward for busy or not answering user;
•SMS courtesy services for incoming or controlled calls;
•MOBILE Extension
•Building Automation actions
•MESSAGE Switching
•AUTOPROVISIONING
•log File Analyser (also extended)
•Mobile services: receive and send SMS by the PBX;
•It allows to receive mobile calls to the PBX when the mobile phone is shotted off or not available, it allows to call from your own mobile number registered on the PBX;
•“Virtual-Numbering”
•Queue management;
•Call transferring
•Receive and send IM messages by chat gateway;
•Caller number display;
•Block calls in/out with PIN
•Event notifier via SMS and/or Paging (JSM options)
•“do not disturb” with or without secretary/director;
•Settable Numbering plan;
•Out of office notifier
•Responder programmable cascaded;
•Software telephone;
•Caller number and name display for internal calls:
•Gateway DECT via Digital ISDN or LAN IP connection;
•Registrations of calls to activate with or without alert message;
•CDR (Call Detail Reporting) to control statistic data of calls:
•Call-back service;
•“Hunt Group” service, to manage list of numbers to call;
•“Calling group” to manage call flux
•Centralized address book;
•CALL_BACK
•White List and Black list;
•Configuration storage on Cloud server.
•SIP to MODBUS gateway for SCADA monitoring
